V
Vital Sites
WordPress Care Plans for NDIS Providers
How It Works Pricing FAQ About Contact Support View Plans
Australian-owned & operated

Your NDIS Website,
Professionally Maintained

Security, updates, backups, and expert support — handled for you so you can focus on delivering quality care to your participants.

View Plans & Pricing Get in Touch
24hr
Monitoring
Daily
Backups
100%
Australian
No lock-in contracts Cancel anytime NDIS sector expertise Local Australian support
The Problem

Running an NDIS Service Is Hard Enough

Your website shouldn't be another thing keeping you up at night.

⚠️

Websites Break at the Worst Times

Plugin conflicts, failed updates, and sudden downtime — right when referral partners or participants are trying to reach you.

🔓

Security Vulnerabilities

Outdated WordPress sites are prime targets for hackers. Your client data and reputation deserve proper protection.

⏰

You Don't Have Time for Tech

You're focused on delivering quality disability services, not troubleshooting WordPress errors at midnight.

What We Handle

Everything Your Website Needs, Done For You

We take care of the technical side so you can focus on what matters — supporting your NDIS participants.

🔒

Security First

Regular security scans, malware protection, firewall monitoring, and SSL certificate checks.

⚡

Always Updated

WordPress core, plugins, and themes kept current and tested for compatibility before every update.

💾

Daily Backups

Automated daily backups stored securely off-site. Restore your site in minutes if anything goes wrong.

📊

Uptime Monitoring

24/7 monitoring so we know the moment your site goes down — often before you do.

🏥

NDIS Sector Expertise

We understand NDIS providers, your compliance needs, and how participants find your services online.

🇦🇺

Australian-Based

Local support in your timezone. Real people who answer in business hours, not outsourced overseas.

Trusted by Providers

What Our Clients Say

★★★★★

"We used to worry about our website constantly — broken forms, plugin warnings we didn't understand. Since switching to Vital Sites, we haven't had to think about it once."

S
Sarah M.
Director, Allied Health Provider — Sydney
★★★★★

"The monthly reports are brilliant — I can see exactly what's been done. And when our site had an issue on a Saturday, they had it fixed within hours."

J
James T.
Operations Manager, Support Coordination — Brisbane
★★★★★

"As a small provider, I can't afford a full-time IT person. Vital Sites gives me enterprise-level maintenance at a price that actually makes sense."

R
Rachel K.
Sole Trader NDIS Provider — Melbourne
Getting Started

Up and Running in 24 Hours

No complicated onboarding. We make the switch as easy as possible.

1

Choose Your Plan

Pick the plan that fits your needs. No lock-in, upgrade or downgrade anytime.

2

Share Access

Create a WordPress admin account for us — you stay in full control and can revoke access anytime.

3

We Get to Work

Within 24 hours, your first security audit and maintenance check is complete.

4

Ongoing Reports

Receive clear monthly reports showing exactly what we've done and how your site is performing.

Pricing

Simple, Transparent Plans

No hidden fees. No surprises. Just reliable WordPress care.

Monthly Annual Save 17%
Essential

Core technical maintenance

$89/month
$890/year

Save $178 per year

  • WordPress & plugin updates
  • Daily automated backups
  • Security monitoring & scans
  • Uptime monitoring
  • Malware protection
  • Email support (24hr response)
Get Started Get Started

Auto-renews. Cancel anytime.

Most Popular
Care+

Maintenance + content support

$149/month
$1,490/year

Save $298 per year

  • Everything in Essential
  • 2 content edits per month
  • Priority support (4hr response)
  • Monthly site health report
  • Direct phone support
  • Performance optimisation
Get Started Get Started

Auto-renews. Cancel anytime.

Pro

Full service for growing providers

$249/month
$2,490/year

Save $498 per year

  • Everything in Care+
  • 5 content edits per month
  • Accessibility compliance checks
  • SEO health monitoring
  • Priority emergency response
  • Quarterly strategy call
Get Started Get Started

Auto-renews. Cancel anytime.

All plans include a 14-day satisfaction guarantee. Not happy? We'll refund your first payment — no questions asked.
Need something custom? Get in touch and we'll build a plan that fits.

FAQ

Common Questions

Yes — annual plans save you 17%, which works out to roughly 2 months free. All annual plans are billed once per year upfront.

Text changes, image swaps, contact detail updates, adding staff profiles — anything that takes less than 30 minutes. Care+ includes 2 per month, Pro includes 5. Additional edits are $50 each.

Essential: within 24 business hours. Care+: priority response within 4 hours. Pro: priority emergency response within 2 hours. Critical site-down issues get immediate attention on all plans.

No. Monthly plans are month-to-month — cancel anytime, and your service continues to the end of your billing period. Annual plans offer significant savings. We keep you because we're good, not because you're locked in.

We'll restore from backup and secure your site at no extra cost for active clients. Prevention is part of every plan — regular updates and security monitoring dramatically reduce this risk.

We can ensure your website meets core WCAG 2.1 accessibility standards. Our Pro plan includes regular accessibility compliance checks. While we're not compliance auditors, we understand the NDIS sector and can guide you in the right direction.

Yes — we'll ask you to create a dedicated WordPress admin account for us during onboarding. You remain in full control and can revoke access at any time. We never share your credentials with third parties.

About Us

Built for NDIS Providers, by People Who Understand the Sector

We started Vital Sites because we saw too many disability service providers struggling with unreliable websites and overpriced, generic "IT support" that didn't understand their world.

Every NDIS provider deserves a website that works, is secure, and makes it easy for participants and referral partners to find and trust your services. That's what we deliver — reliably, month after month.

Australian-Based100% local support in your timezone
WordPress SpecialistsIt's all we do — we do it well
NDIS Sector FocusWe know your compliance needs
Transparent PricingNo hidden fees, no surprises
Australian flag

Proudly Australian

Based in Australia, supporting NDIS providers nationwide. Your data stays onshore. Your support is always local.

ABN: 19 357 086 272

Ready to Stop Worrying About Your Website?

Join NDIS providers across Australia who trust us with their WordPress maintenance.

View Plans Talk to Us First